FSC Staff

Brenda Swain

Executive Director (Currently out on a medical leave of absence)

Growing up in a household where volunteerism and community work was front and center gave me a predisposition to move toward helping others from a young age. Since my graduate studies in the early 80’s, I have been truly blessed to have been employed with three organizations that support low income and moderate income households struggling to live here on Cape Cod. As a Pre-School and Head Start Director with Cape Cod Child Development and a Coordinator with a Community Partnership Grant Program that focused on high quality child care and parenting programs, I spent twenty years creating partnerships with many agencies. Those relationships have evolved and continue to provide resources for Cape Cod households. Moving into the position here at FSC in 2002 was an opportunity to broaden my ability to meet individuals across the generations and continue to address pervasive issues that impact our clients in their daily lives. I wake up each day thankful that my path brought me to this wonderful “community within a community” that we call Falmouth Service Center.

My husband and family join me in my love of FSC, as this work occurs in all places at all times and often in the most unusual of circumstances. 

Kerin Delaney

Acting Executive Director/Deputy Director

It feels like it has been a long and varied road that has led me to this wonderful position at the Falmouth Service Center. I started my career by joining the Jesuit Volunteer Corps, an organization similar to the Peace Corps, which places volunteers in social service organizations such as food banks, counseling centers, schools, etc. in urban locations in the U.S. I spent my first year in Philadelphia working with a battered woman’s organization and Community Legal Services, and my second year in San Francisco working with homeless families. I continued my work with homeless families when I moved back to Boston. After four years in social services, I went on to get my Masters Degree in Public and Private Management, specializing in non-profit management.

I have lived in Falmouth for over eighteen years with my husband and two children and love this community! I am an active volunteer in the Falmouth Public Schools, in my church, and have worked at the Falmouth Service Center since May 2009. Every day I go to work feeling as if I now have the best job. I couldn’t be happier to be working alongside our incredibly dedicated staff and all of the wonderful volunteers that make this place so special. 

Brian Dugan

Operations and Warehouse Manager 

I'm so excited to be working at the Falmouth Service Center.  Giving back to the community where I have lived my entire life is a very rewarding feeling.  I previously worked for the Falmouth Public Schools for over eighteen years with the before & after school Program at the North Falmouth Elementary and Morse Pond Schools.  In 2017, I joined the Cape Cod YMCA to oversee all five of the Falmouth sites.  

The Falmouth community has an amazing group of citizens that make this town a fantastic place to live.  The Falmouth Service Center has an extremely dedicated group of volunteers that go above and beyond on a daily basis.  Coming to work every day is truly a fulfilling experience.  I'm so thankful to be a part of this wonderful organization and to work with Brenda, Kerin, Sharon, and Lydia. 

Libby Hearne

Development Associate

The opportunity to work at the Falmouth Service Center is a dream come true for me.   I have been volunteering at FSC for the past 5 years.   I am very committed to and very passionate about the mission of FSC, and I feel a strong affinity for its clientele, as well as the volunteers and staff.

I have been coming to the Cape, specifically to Falmouth, my entire life, having visited my grandparents' summer home on Davisville Road every year from the time I was a little girl.   When I moved to Falmouth full-time in 2012, it felt like coming home!

Prior to moving to Falmouth, I lived in Rochester, NY and worked at Eastman Kodak for 30 years.   I had a variety of positions at Kodak, finishing up as the Global Manager for its call center operations, a position that enabled me to travel to many different countries.  During my time in Rochester, I volunteered for many years at a full-service soup kitchen that was operated by my church.  After moving to Falmouth, I worked for 3 years as the Director of Finance at Community Connections, Inc. in South Yarmouth.   And now, I am thrilled to begin this new position at FSC! 

Sharon Howard

Volunteer Coordinator

Giving back to the greater community where I was raised and educated seemed like the best goal to pursue after retiring from a 38-year career in higher education administration at Wheaton College in Norton, MA.  At Wheaton, I was responsible for a team of colleagues who supported the work of thousands of volunteers across the country. These volunteers stayed connected to their alma mater by serving on the Alumni Association’s Board of Directors, recruiting prospective students, planning events and reunions, and raising unrestricted, annual financial support for the College. 

Finding a way to give back on the Upper Cape drew me immediately to the Falmouth Service Center because it has the reputation for providing its clients with much-needed assistance and its volunteers with extremely rewarding service.  It wasn’t too long before I was volunteering in the pantry, and then filling in for the Financial Assistance team when they needed a substitute.

I was thrilled when Brenda Swain asked me to consider becoming the first-ever paid volunteer coordinator in FSC’s history. Not only did this new position draw on my many years of supporting volunteers, but it also provided me with the opportunity to do something meaningful in this remarkable community of which my husband and I are now a part.  FSC volunteers are the heart and soul of the many, many programs and activities that so effectively serve our clients; it is indeed a privilege and an honor to support the work of such an extraordinarily talented and dedicated volunteer force.

Joy Paruch

Thrift Shop Manager

I was honored with an invitation to join the Falmouth Service Center as the manager of the Hand in Hand Thrift Shop. Being part of the Falmouth Service Center and being able to give back to the community in which I have lived my entire life is very rewarding.

As a retail manager with over 30 years experience in merchandising and human resources, I look forward to sharing my talents to bring the Thrift Shop to even greater heights.

The teams at both the Service Center and Thrift Shop have been welcoming and supportive. At the end of the day I leave knowing that my efforts have helped someone. I am excited to be part of this passionate and dedicated group of people.

Cynthia Syverson-Mercer

Assistant Thrift Shop Manager

I am beyond thrilled to be a part of the Falmouth Service Center and Hand in hand Thrift Shop.  Growing up in the Boston area and traveling most of my career everywhere, I am delighted to make my forever home in Falmouth.

Before joining Hand in hand, my career began as a Registered Nurse working primarily in public health,  emergency room care and research.  After receiving my MBA from Providence College, I ventured into the sales and marketing arena, eventually becoming Director of Marketing and catalog sales for a global science and technology company.

I am grateful to serve the needs of our community and blessed to be a part of this well-respected organization.  Please visit Hand in hand Thrift shop and introduce yourself.  I welcome the opportunity to get to know you!